We work by appointment. Choose a time that suits you online, or give us a call and we'll find a slot together. We can often accommodate requests outside of standard business hours as well.
Questions about a bed, mattress, delivery, or something else? Let us know - we usually respond within one business day.
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Frequently asked questions
Is your question not listed here? Feel free to call or email us – we’re happy to help.
Can I visit without an appointment?
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We work by appointment. We aren't always in the store, so if you drop by without an appointment, you run the risk of finding the door locked. You can book an appointment online in half a minute, or just give us a call – we can usually fit you in the same week.
Do you deliver, and how much does it cost?
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We handle our own deliveries in Amsterdam and the surrounding area, and we will assemble the bed exactly where you want it. There are no delivery charges for this – it’s all part of the Slaapkamer Amsterdam service.
Do you take away my old bed or mattress?
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Usually, yes, if we are already coming to deliver. Let us know in advance so we can account for it in our schedule.
How long will it take for my bed to arrive?
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That varies significantly by brand and model. We have some items in stock, while custom orders take longer. We are always upfront about what you can expect before you place your order.
Can I try it out first?
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That’s what the store is for. Take your time, really lie down in your own sleeping position, and compare a few mattresses side by side. It’s the only way to figure out what suits you best.
Do you also have second-hand or showroom models?
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Yes, we regularly have "second chance" products—showroom models and returns at a lower price. Our stock changes, so check the Second Chance products page or give us a call.
Can I get a loaner bed if I have to wait?
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Certainly. If the delivery time for your new bed is long, we’ll see if we can help you out with a loaner bed. Just ask about it when placing your order.
How quickly will I get a response to the form?
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Usually within one business day. In a hurry? Give us a call—you'll get someone on the line right away.
You buy a bed by lying on it
Not by comparing photos. Come by for an hour, and you'll know for sure.
